APA Style
Nirvana, A, B. (2015).
Peranan customer relations officer (CRO) dalam menjaga loyalitas customer nissan Bumi Serpong Damai .
Tangerang:
Universitas Multimedia Nusantara.
MLA Style
Nirvana, Adinda, Bunga.
"Peranan customer relations officer (CRO) dalam menjaga loyalitas customer nissan Bumi Serpong Damai".
Tangerang:
Universitas Multimedia Nusantara,
2015.
Manuscript.