APA Style

Augustin, C. (2015). Analisis pengaruh core service quality dan peripheral service quality terhadap perceived value, customer satisfaction, dan repurchase intention . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Augustin, Catherine. "Analisis pengaruh core service quality dan peripheral service quality terhadap perceived value, customer satisfaction, dan repurchase intention". Tangerang: Universitas Multimedia Nusantara, 2015. Manuscript.