APA Style

Wijaya, T. (2015). Analisis pengaruh training "How to handle customers complain terhadap employee performance: telaah pada PT ABCD . Tangerang: Universitas Multimedia Nusantara.

MLA Style

Wijaya, Timothy. "Analisis pengaruh training "How to handle customers complain terhadap employee performance: telaah pada PT ABCD". Tangerang: Universitas Multimedia Nusantara, 2015. Manuscript.