Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers

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Statement of Responsibility

Author(s)

Brinkman, Rick - Personal Name
Kirschner, Rick - Personal Name

Grade (for Thesis)

Edition

Call Number

658.81222 Bri l

ISBN/ISSN

0071448020

Subject(s)

Classification

658.81222

Series Title

GMD

Text

Language

English

Publisher

Publishing Year

2006

Publishing Place

Collation

ix, 133 hlm. ; 24 cm.

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